Complete product reference
Everything CallSheet does, written down.
The homepage makes a promise and the workflow pages show it against one job. This page is the whole product: 107 capabilities across 16 areas, what each one actually does, where the claim stops, and 70 answers to the questions producers ask before they change tools.
- Producer app
- iPhone and iPad, iOS 17
- Also
- A full editor in the browser
- Crew and cast
- No app, no account
- Price
- Free to build, from $7.99 to send
On this page
Read it end to end, or go to the part you came for.
- Start the day7
- Cast, crew, and key contacts10
- The Crew Directory10
- Call times7
- Run of day, locations, and moves10
- Safety, weather, and the day's facts4
- Sun Path6
- The PDF and production files5
- Recipients and private links9
- Delivery and confirmation6
- What crew and cast actually see7
- Change-aware revisions7
- The browser app and shared call sheets5
- Account, sync, and backup6
- Privacy4
- Accessibility4
Complete product referenceEverything CallSheet does
Movement one
Build the shoot day.
Everything up to the send works offline, with no account and no subscription. This is the part of the product a producer lives in: the people, the times, the locations, the light, and the document that comes out the other end.

Start the day
One call sheet per shoot day, created and edited on the device in your hand.
- Unlimited local drafts
- Create and edit as many call sheets as you want, offline, without an account.
- Production title and shoot date
- The two fields everything else is calculated from, including the Sun Path and the time zone on every send.
- General crew call, lunch, and estimated wrap
- The shape of the day, set once and used by every relative call time below it.
- Duplicate a call sheet
- Copy yesterday's day into tomorrow's, on the phone and in the browser, then change the parts that moved.
- A worked example on first launch
- A complete sample sheet, labeled Example until you save over it or delete it, so the first screen is not empty.
- How CallSheet Works
- A permanent guide in Settings, also reachable from the welcome screen and the empty library.
- First-run hints that leave
- One dismissible hint on the library and one on a call sheet, each shown once. Nothing blocks the app, and Settings can bring the welcome screen back.
Cast, crew, and key contacts
The contacts are already on your phone. CallSheet takes the ones you point at, and nothing else.
- Apple Contacts, person by person
- Apple's own picker, so you choose individuals. CallSheet imports only the people you select.
- A whole Apple Contacts list at once
- Bring in a list you already keep, like Camera Dept, in one step instead of tapping through it.
- vCard and CSV import
- Read a .vcf or .csv exported from Google Contacts, Outlook, Numbers, Excel, or Sheets. Save spreadsheets as CSV first.
- Column confirmation for CSV
- CallSheet guesses which column is which and shows a sample value next to every guess. Correct any of them before continuing.
- A review step before anything saves
- See how many people are new, who merges into someone already in your directory, and who the file repeated.
- Merging that only fills blanks
- A merge never overwrites something you typed by hand. It fills the fields that were empty.
- Set a department, position, or list in one pass
- Apply the same department, position, or list to everyone in the import instead of editing each person.
- Manual entry
- Add people who are not in Contacts, with the same fields as everyone else. Declining Contacts access does not block the app.
- Cast, crew, and key contacts as separate groups
- Three groups on the sheet and in the PDF, each with its own call logic.
- Department, position, email, and phone
- Enough identity to address the person correctly on the document and to reach them from it.
BoundaryCallSheet never uploads your address book. File import reads only the file you pick and needs no Contacts permission at all.
The Crew Directory
The people you work with more than once, kept on the device and reusable on the next job.
- A Crew tab that works with no account and no network
- The directory is on device. It does not sign in, sync, or wait for a connection.
- Built from work you already did
- People used on local call sheets are backfilled into the directory automatically, without creating duplicates.
- Go-To, Past Crew, All Crew, and your own lists
- Mark the people you call first, and group the rest however the work is actually organized.
- Search that covers the whole record
- Name, email, phone, market, department, position, list, private note, or a production they worked on.
- Past use and most recent production
- How many of your call sheets a person has been on, and which one was last, derived from local history.
- Multiple roles per person
- One person can carry several department and position pairs, because they do on a real crew.
- Private directory notes
- Notes for you. They never appear on a call sheet, in a PDF, or in anything a recipient sees.
- Multi-select onto a call sheet
- Add several people at once, with conservative duplicate prevention.
- Historical sheets that stay historical
- A call sheet snapshots the person when they are added. Editing or deleting a directory entry later never rewrites a sheet you already sent.
- Export as vCard or CSV
- The list you build here is yours. Take it out at any time.
BoundaryThe Crew Directory stays on the device and uploads nothing. It leaves the app only through an export you share yourself.
Call times
Most of a call sheet's real work is one person's call being different from everyone else's.
- General call
- The unit's call, and the default every other kind of call is measured against.
- A fixed personal call
- An exact time for one person, independent of the general call.
- A department-relative call
- Set a person relative to their department, so moving the department moves them.
- A person-relative call
- Set a person relative to another person, so the chain holds when the anchor changes.
- Text calls
- On Call and Will Call, written as O/C and W/C, for the people whose time is genuinely not a time yet.
- Shift the entire production day at once
- Move general call, meals, schedule items, personal calls, and estimated wrap together in one action.
- A personal call that does not hide the general call
- The preview and the recipient page show both, because a person needs to know their time and the unit's.
Run of day, locations, and moves
The schedule, the addresses, and the ways the unit gets between them.
- A timed run of day
- Schedule items with real times, which is also what the Sun Path reads to build the day's solar sequence.
- Reordering that matches how you think
- Drag items into place, move one up or down, sort the whole list by time, or resequence the times themselves.
- Primary location and parking
- Where the unit is and where it leaves the vehicles, as separate facts.
- Structured additional locations and company moves
- A move is a scheduled event with its own address, not a note in the margin.
- Address completion from Apple Maps
- Start typing an address and finish it from Apple's own suggestions, so the address on the sheet resolves.
- Vehicles and transportation
- What is carrying the unit and the gear, recorded on the document everyone receives.
- Meals and catering
- Lunch time, second meal, and the catering detail that decides whether the day runs.
- Equipment notes
- Department specific gear notes attached to the day rather than to a text thread.
- Advance schedule
- What is coming on the next shoot days, so crew can plan past tomorrow.
- Production notes and special instructions
- The paragraph every call sheet needs and no template ever has the right field for.
Safety, weather, and the day's facts
The part of the document nobody reads until the moment they need it.
- Nearest hospital
- Look the hospital up from the production location with Apple Maps, and carry the address on the sheet.
- Emergency contacts and emergency information
- Named people and the instructions that go with them, in the document rather than in someone's phone.
- The shoot day forecast
- Refresh weather periods for the production location, plus sunrise and sunset, into the sheet.
- Tap to map, call, and text
- From the preview, open the address in Maps or reach a person directly, without retyping anything.
Sun Path
A location scout answers where the sun might be. The run of day has to answer where it will be at each timed setup.
- True-north bearing and elevation
- The sun's direction and height for the production location, the shoot date, and the selected time.
- Satellite imagery in the native app
- The path sits over the real location, so the direction means something against the buildings you can see.
- Jump through the day you already built
- Move between crew call, first shot, company moves, meals, and estimated wrap without leaving the sheet.
- Sunrise, solar noon, and sunset
- The times and the directions, not only the times.
- An interactive Sun Path in the crew link
- Recipients get a north-up Sun Path they can move through in the browser, on the same private page as the call sheet.
- A north-up diagram in the PDF
- The solar plan prints with the document instead of living in a separate screenshot.
BoundarySun Path uses true north and does not predict shade from buildings, trees, terrain, or windows. It is solar geometry to combine with a real scout, not a prediction of the light on the day.
The PDF and production files
Production still needs a file that can be printed, saved, and handed to someone outside the workflow.
- A phone-readable preview
- Read the finished call sheet on the device before anyone else sees it.
- A print-ready PDF
- Preview and export the complete call sheet, with or without ever sending it.
- The current PDF hosted with the link
- Every recipient's private page carries the PDF for the revision they are looking at.
- Attached production files
- Include PDF, JPEG, and PNG files such as maps, safety plans, sides, and NDAs, up to about 4 MB each.
- Attachments that carry forward
- Files stay attached across revisions, so republishing does not mean attaching them all again.
Movement two
Send it, and know who has it.
Sending is what CallSheet Pro unlocks. Each recipient gets a private link of their own, the current PDF travels with it, and the response you get back is an explicit confirmation rather than a read receipt.

Recipients and private links
One link per person, addressed to that person, with no account for them to make.
- A private link for anyone with an email or a phone number
- Recipient specific and secure. Crew and cast do not install anything and do not sign in.
- Phone-only recipients
- Someone with a number and no address still gets their own link, which you text from Messages. The app never claims an email went to them.
- Review before publishing
- See the recipients, the message, the current PDF, and the attached files on one screen before anything leaves.
- Your subject, your reply address, your message
- Set a custom subject line, a reply-to address, and a producer note that goes out with the link.
- Email, Messages, and the share sheet
- Deliver through the channel the crew actually checks, including Apple Messages links prepared without sending automatically.
- Identity snapshotted at send time
- Who a recipient was when you sent to them is recorded, so the delivery history does not rewrite itself later.
- Expiry and revocation
- Links expire after 90 days, and you can revoke access before then when it should end.
- Up to 100 recipients in one send
- The unit and its cast, in a single publish, with individual and bulk resend after it.
- Initial publish and update are labeled differently
- Recipients are told which one they are receiving, stamped with the send time in the shoot's time zone.
Delivery and confirmation
An open is not proof. A confirmation is, and only of the information the person was actually shown.
- Delivered, viewed, confirmed, declined, bounced, and failed
- Six real states, so a bounce reads as a bounce instead of as silence.
- Confirmation bound to a revision
- A confirmation records the exact information that recipient reviewed, not the sheet as it stands now.
- Stale confirmations are rejected
- When a relevant change lands after someone confirmed, their acknowledgement stops counting as current.
- Unaffected people keep their status
- An unrelated change to somebody else does not quietly invalidate a confirmation you already have.
- Individual and bulk resend
- Chase one person, or everyone still outstanding, without rebuilding the send.
- Revision numbers stay on your side
- The counter tracks every save, so quoting it would publish how many times the sheet was reworked. Crew see update state and a send time instead.
What crew and cast actually see
A private web page, opened in the browser already on their phone.
- No app, no account, no download
- The link opens and the call sheet is there. Nothing to install, nothing to register.
- What changed for you
- On an update, the exact change affecting that person, in plain language, at the top of their page.
- Their call next to the general call
- Personal call, general call, lunch, and estimated wrap, together, so neither can be mistaken for the other.
- Location and address
- Where to go, openable in their own maps app.
- The current PDF and attached files
- The document and the production files for the revision they are looking at.
- An interactive Sun Path
- The same solar plan the producer built, north-up and movable through the run of day.
- Confirm or decline
- Two explicit actions, bound to the revision on screen, returned to the producer's delivery board.
BoundaryA private link is a capability link. Treat it as confidential, and do not forward it. A PDF downloaded from the page is a snapshot from that moment.
Movement three
Keep it current without a full crew alarm.
The last ten percent of the plan creates most of the communication risk. A late change should reach the people it affects and leave everyone else's confirmation intact.

Change-aware revisions
CallSheet works out who is affected. You decide who is sent to.
- The next revision compared with the current one
- CallSheet diffs the two and works out what actually moved.
- Shared and personal changes told apart
- A new location affects everyone. One person's call affects one person. The two are handled differently.
- Affected recipients preselected
- The send review opens with the affected people already ticked, and you can add or remove anyone before publishing.
- A plain language summary of what changed
- The same summary appears in your review, in the email, in the Messages copy, and on the recipient's page.
- Nothing sends by itself
- CallSheet identifies and preselects. The producer reviews and presses Publish. There is no automatic send.
- No silent overwrite
- If the sheet moved on another device while you were editing, you get a conflict to resolve rather than a lost change.
- Compare two external call sheet PDFs
- Bring in a call sheet produced somewhere else, compare two versions on the device, and see which of your known recipients the difference affects.
The browser app and shared call sheets
The same call sheets, on a laptop, when the day has moved to a desk.
- Sign in on the web
- Sign in with Apple or with an email address and password, and reach the library from a browser.
- The full editor in a browser
- Build, edit, review, and send from the web, against the same call sheets as the app.
- Share a call sheet with another producer
- Invite someone by email as an Editor or a Viewer. Invitations expire after seven days.
- See who else is in it
- A line appears when another producer is editing the same call sheet right now. It is a warning rather than a lock.
- One subscription covers both
- The browser app runs on the same account and the same CallSheet Pro subscription. There is nothing extra to buy for it.
Movement four
Your account, your data, and who can read it.
CallSheet is a standalone product. It has no company login behind it, no CRM, and nothing that needs your address book to be useful.

Account, sync, and backup
An account exists so a call sheet can outlive one device, and for nothing else.
- Sign in with Apple
- On iPhone, on iPad, and on the web, against the same account.
- Cloud backup and restore
- Call sheets on the account can be restored to a new device, with their delivery and confirmation history.
- Download everything as one file
- The Account page exports every call sheet on your account, with its delivery and confirmation history, in a single download.
- Delete a sheet, or the whole account
- Permanent deletion from Settings in the app and from the Account page on the web.
- Local drafts stay local
- Drafts remain on the device until you delete them or remove the app. Signing in is not required to keep working.
- A recovery copy if the library breaks
- If the local library becomes unreadable, CallSheet preserves an exportable recovery copy before starting a new one.
Privacy
The contacts question is the one producers ask first, so here is the whole answer.
- Apple's picker, not your address book
- You choose individuals. CallSheet imports only the people you select, and there is no full address book upload.
- Contacts access is optional
- Decline it and enter people manually, or import from a file, which needs no Contacts permission at all.
- Recipient details upload only on send
- Until you choose to send, the people on a local draft have not left the device.
- No advertising and no cross-app tracking
- CallSheet does not sell personal data, run advertising, or track people across apps and websites.
Accessibility
A production tool that a member of the crew cannot read is not a production tool.
- VoiceOver and Voice Control
- Labelled controls and actions, verified as part of the release checks rather than assumed.
- Larger Text
- The app is checked at the largest accessibility text sizes, including inside sheets and modals.
- Contrast and reduced motion
- Sufficient contrast on both the app's palettes, and nonessential motion disabled when the system asks for it.
- Status never carried by color alone
- Confirmed, declined, and affected all read as text, not only as a color.
Truth boundary
What CallSheet does not do.
Most of the questions a producer asks before switching are boundary questions, and a list of features answers none of them. These are the limits, stated plainly, so nobody finds them on a shoot day.
- It is not a production management suite
- No budgeting, bidding, script breakdown, production accounting, or company dashboard. CallSheet is the shoot day document and its distribution.
- There is no crew app
- Not one that is optional. One does not exist. Recipients use a private web link, and that is the whole recipient experience.
- It never sends on its own
- CallSheet identifies who a change affects and preselects them. A person reviews the list and presses Publish.
- Sun Path does not predict shade
- Buildings, trees, terrain, windows, reflections, cloud cover, and the actual look of the light are not predicted. Use it with a scout.
- It does not guarantee anyone read the update
- It shows you who confirmed and who did not. When a change is urgent, call them. The call sheet gives that call something current to point at.
- The Crew Directory is not a marketplace
- No availability, booking, rates, ratings, recommendations, messaging, or crew discovery. It is your own list, on your own device.
- There is no AI feature
- Not until the create, send, and confirm loop is reliable. That is a sequencing decision, and it is deliberate.
- It does not touch your footage
- CallSheet is the shoot day document. It does not ingest, inspect, back up, or manage camera media, and it is not a substitute for the tools that do.
CallSheet Pro
Building is free. Sending is the subscription.
Every CallSheet Pro feature is included during the 7-day trial, so you can run a real shoot week before you decide.
New subscribers only. Choose monthly or annual in the app. The selected plan renews automatically unless canceled through Apple before the trial ends.
70 answers
Questions before call time.
Grouped the way they get asked. If the answer you need is not here, the person who built the app answers the support address himself.
Getting started
What is CallSheet, in one sentence?
CallSheet builds a complete shoot day call sheet from the contacts already on your phone, sends every person a private link and a current PDF, and shows you who confirmed.
Who is it for?
Independent producers, production coordinators, and assistant directors on commercial, branded, documentary, photo, and small narrative crews. It is built for the person who owns the call sheet, not for a whole production department.
What devices does it run on?
iPhone and iPad running iOS 17 or later. There is also a browser app for producers at the same account, so you can build and send from a laptop.
Is there a Mac or Android app?
No. The producer app is iPhone and iPad, and the browser app covers a desktop. Crew and cast are on the web already, so they need nothing regardless of what they carry.
Do I need an account to start?
No. Everything up to the send works with no account and no network: unlimited local call sheets, the full editor, the Crew Directory, Sun Path, and PDF export. An account is required to send.
How long does the first call sheet take?
That depends on how much of the day you already know. The design target is under ten minutes from opening the app to sending, once your crew is in the directory. The first one takes longer because you are entering people for the first time.
Is there anything to learn?
A welcome screen names the three moves on first launch, a sample call sheet is already there to read, and a How CallSheet Works guide lives permanently in Settings. None of it blocks the app, and you can bring the welcome screen back later.
Crew, cast, and contacts
Does CallSheet upload my entire address book?
No. Apple's contact picker lets you choose individual people, and CallSheet imports only the contacts you select. There is no full address book upload at any point.
Can I use it without giving Contacts access?
Yes. Add people manually, or import a vCard or CSV file. File import parses the file you pick and does not use the Contacts permission at all.
Can I bring in a whole department at once?
Yes, in two ways. Import an existing Apple Contacts list, such as Camera Dept, in one step, or select several people from the Crew Directory and add them together.
What files can I import crew from?
vCard (.vcf) and CSV, exported from Google Contacts, Outlook, Numbers, Excel, or Sheets. Spreadsheets have to be saved as CSV first. There is no .xlsx support.
Will an import overwrite the people I already entered?
No. Every import ends in a review step showing who is new, who merges into an existing person, and who the file repeated. A merge only fills blank fields, so nothing you typed by hand is replaced.
What is the Crew Directory?
A reusable list of the people you work with, kept on your device. It builds itself from people already used on your call sheets, and you can add profiles by hand with roles, market, lists, and private notes.
Does the Crew Directory sync or upload anywhere?
No. It stays on the device and uploads nothing. It leaves the app only through an export you choose to share.
If I edit someone in the directory, does an old call sheet change?
No. A call sheet snapshots each person when they are added. Editing or deleting a directory entry later never rewrites a sheet you already built or sent.
Can I get my crew list back out?
Yes. Export the directory as vCard or CSV at any time.
How many people can be on one call sheet?
One send delivers to up to 100 recipients. That covers a unit and its cast comfortably. Local call sheets themselves are not capped by a send limit.
Building the day
What kinds of call times can I set?
A general call for the unit, a fixed personal call, a call relative to a department, a call relative to another person, and text calls such as O/C and W/C. Relative calls move when the thing they are anchored to moves.
The whole day pushed thirty minutes. Do I edit every row?
No. Shift the entire production day at once and general call, meals, schedule items, personal calls, and estimated wrap all move together.
Can I reorder the run of day?
Yes. Drag items into place, move one up or down, sort the whole list by time, or resequence the times.
Does it handle company moves and multiple locations?
Yes. Additional locations and company moves are structured, scheduled items with their own addresses, and Apple Maps completes the addresses as you type them.
What else goes on the sheet?
Parking, meals and catering, vehicles and transportation, equipment notes, weather, nearest hospital, emergency contacts, an advance schedule for upcoming days, and production notes and special instructions.
Where does the weather come from?
Apple Weather, refreshed for the production location, with a United States National Weather Service fallback. The forecast covers the shoot day and includes sunrise and sunset.
How does the nearest hospital work?
CallSheet looks it up from the production location using Apple Maps and puts the address on the sheet. Confirm it yourself. It is a lookup, not a safety plan.
Can I copy yesterday's call sheet?
Yes. Duplicate any call sheet, in the app or in the browser, then change the parts that moved.
Sun Path
What does Sun Path show?
The sun's true-north direction and elevation for the shoot location, the date, and each timed setup in the run of day. The native app places it over satellite imagery, the crew link stays interactive, and the PDF includes a north-up diagram.
Does it predict shade from buildings or trees?
No. Buildings, trees, terrain, windows, and actual shade are not predicted. Sun Path gives production the solar direction and elevation to combine with a scout and the real location.
Is it a sunrise and sunset table?
It includes sunrise, solar noon, and sunset, with their directions. The reason it exists is the rest of the day: you can move through the actual scheduled setups and read the sun at each of those times.
Do crew see the Sun Path too?
Yes. The private crew link carries an interactive north-up Sun Path, and the PDF carries the diagram, so the solar plan travels with the document instead of living in a screenshot.
Is it true north or magnetic north?
True north, which is the common production reference and what the diagram is labelled with.
Sun Path disappeared after I edited the address. Why?
Changing the production address clears the solar snapshot, because the old one described a different place. Set the address, then open Sun Path again to rebuild it for the new location.
Sending and private links
Do crew and cast need the app?
No. Each person receives a private link and can review, confirm, or decline in a browser without an account and without installing anything.
What does a recipient actually get?
A private web page with their personal call next to the general call, the location, the current call sheet PDF, any attached production files, an interactive Sun Path, and Confirm and Decline buttons. On an update, it opens with what changed for them.
Can I send to someone who only has a phone number?
Yes. They get their own private link, which you send from Messages. CallSheet never claims an email went to someone who has no email address.
Can I control the email that goes out?
Yes. Set a custom subject, a reply-to address, and your own producer message before publishing.
Can I attach PDFs and production files?
Yes. Include the current call sheet PDF plus selected PDF, JPEG, and PNG files such as maps, safety plans, sides, and NDAs, up to about 4 MB each. They carry forward across revisions.
How long does a private link last?
90 days from the send. You can also revoke a link before then when access should end.
Is a private link safe to forward?
No. Treat it as confidential. It is a capability link, addressed to one person, and forwarding it hands that person's access to someone else.
How many people can I send to at once?
Up to 100 recipients in a single send, with individual and bulk resend afterwards.
Confirmations and changes
What is the difference between opened and confirmed?
An open is a link fetch. A confirmation is a person explicitly acknowledging the information they were shown. CallSheet keeps them separate on purpose, because only one of them is proof.
Can I update a call sheet after sending?
Yes. CallSheet works out who is affected, selects only those people by default, explains what changed, and tracks their acknowledgement of that revision. Private links stay the same.
Will one person's change spam the whole crew?
Not unless you tell it to. The send review opens with only the affected recipients selected, and you can add or remove anyone before publishing.
Does a change invalidate confirmations I already have?
Only the ones it should. A recipient whose information changed needs to confirm again. Everyone else keeps a valid, current acknowledgement.
Does CallSheet ever send on its own?
No. It identifies and preselects. A producer reviews the recipient list and presses Publish. There is no automatic or scheduled send.
What if two people edit the same call sheet?
A line appears telling you somebody else is editing it right now, which is a warning rather than a lock. If two saves collide, the second one gets a conflict to resolve rather than silently overwriting the first.
Do recipients see a revision number?
No. The counter tracks every save, so quoting it would publish how many times the sheet was reworked. Crew see update state and the send time in the shoot's time zone instead.
Can I compare a call sheet that came from somewhere else?
Yes. Compare two external call sheet PDFs on the device and see which of your known recipients the difference affects.
The browser app and sharing
Can I work on a laptop?
Yes. Sign in on the web and you get the library, the full editor, and sending, against the same call sheets as the app.
Can somebody else work on my call sheet?
Yes. Share a call sheet with another producer by email, as an Editor or a Viewer. Invitations expire after seven days.
How do I sign in on the web?
With Apple, or with an email address and password. Both reach the same account as the app.
Is the browser app included?
Yes. Same account, same CallSheet Pro entitlement, no separate purchase.
Plans, trial, and billing
Can I draft without paying?
Yes. Local drafting, the full editor, the Crew Directory, Sun Path, PDF preview, and PDF export all work without signing in or buying CallSheet Pro.
What is included with CallSheet Pro?
Sending. Private recipient links, email delivery, delivery and confirmation tracking, change-aware republishing, cloud backup and restore, and the browser app.
How does the 7-day free trial work?
Eligible new subscribers can start a 7-day trial on either CallSheet Pro plan. The selected plan renews automatically at $7.99 per month or $59.99 per year after 7 days unless canceled through Apple before the trial ends.
Is there a free send allowance?
No, and that is deliberate. A monthly allowance was built and then removed, because running out mid shoot day with a call time that just changed is the exact moment the product has to work. The trial answers the same question without a counter.
What does it cost after the trial?
$7.99 per month or $59.99 per year. Annual saves $35.89 against twelve months of monthly.
Do I pay separately for the browser app?
No. It is the same account and the same CallSheet Pro subscription as the app. Signing in on the web costs nothing extra.
How do I cancel?
In your App Store account settings, at least 24 hours before the current period ends. Apple handles the billing, so cancellation lives there rather than inside CallSheet.
Can I get a refund?
Refunds are requested from Apple, through Report a Problem on your App Store purchase history, because Apple takes the payment rather than CallSheet. Apple decides the outcome. Write to support anyway if something in the app is the reason.
Do I lose my call sheets if I stop paying?
No. Local drafting, the editor, and PDF export keep working, and you can download everything on your account as one file at any time. What stops is sending and tracking.
Privacy and your data
What leaves my device?
Nothing until you send. Local drafts, the Crew Directory, and everything in the editor stay on the device. Recipient details upload when you choose to publish a call sheet.
What do you do with contact data?
It is used to build and deliver your call sheets. CallSheet does not sell personal data, run advertising, or track people across apps and websites.
Can I export my data?
Yes. The Account page downloads every call sheet on your account, with its delivery and confirmation history, as one file.
Can I delete my account?
Yes, permanently, from Settings in the app or from the Account page on the web. Local drafts stay on your device until you delete them or remove the app.
What happens to old private links after deletion?
Recipient links expire after the sharing period. Expired, revoked, or superseded link records may remain for that period so the production record is not silently rewritten, and cloud call sheets and delivery history remain until you delete the sheet or the account.
Is CallSheet connected to another company's systems?
No. It is a standalone product with no company login, project system, CRM, or brand dependency behind it.
Accessibility and support
Is CallSheet accessible?
It is being verified with VoiceOver, Voice Control, Larger Text, sufficient contrast, reduced motion, and status labels that never rely on color alone. The accessibility statement describes what has been checked and what has not.
Does it work offline?
Building does. Create and edit call sheets, use the Crew Directory, and export a PDF with no connection. Sending, tracking, and cloud restore need one, and a recipient needs a connection to open their live page.
Something is wrong. How do I reach a person?
Email or call support directly. Include the app version and a short description of what happened, and do not send recipient links or private production details unless they are asked for.
Can I ask for a feature?
Yes. Support is the same address, and feature requests go to the person who builds it.
Still unanswered? Write to joeyarcisz@me.com, or read the support page, the privacy policy, and the accessibility statement.